Newsletter November 2019

Change with Confidence

Tim, Phil and Mel

Adaptability and ingenuity are hallmarks of effective change management in dynamic environments. Here are examples of how individuals and organizations have put these enablers into action.

– Phil, Mel and Tim

Guy on bike

Go small
to go big

Sometimes circumstances out of our control – like impenetrable traffic – force us to tackle our challenges differently. This is the essence of change and change management. When roadblocks come our way, perhaps the best solution is to change vehicles and start pedalling!

– Mel

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Agile?

Breaking the rules
of “Agile” to be agile

People are masters of ingenuity if you let them. Here is an excellent example of how PepsiCo Central and South America created an “agile mind-set” culture by freeing people to act instead of binding them with a rule-driven methodology.

– Phil

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Cyber Fries

Do you want
fries with that?

McDonald’s, like so many corporations, is using AI technology to drive sales and increase profitability. It seems they already have a good idea if you want fries with your order. The drive thru will never be the same.

– Tim

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speedy!

Strategy execution
is a work of friction

A strategy is only as good as the quality of its execution. Here are three requirements to overcome “organizational friction” to get to new ways of thinking, acting and behaving: emotional connections; fast decision making and perpetual learning.

– Phil

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AQ?

AQ much more
important than IQ

Emotional Intelligence (EQ) has become such an important factor in building and growing high performing teams. Now, recruiters are looking for candidates with higher  “Adaptability Quotient (AQ)” because they can better adapt to ongoing change within the workplace.

– Tim

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Card Players?

Say
the word

We always advise clients to spend more time on preparation than any other part of a project or initiative (followed closely by sustaining, of course). A key to prepping is knowing what to do when things start to go off the rails. Sometimes, all it takes is a few words…

– Mel

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