Like
humans
doIn change, as in all corporate communication, we often get trapped in jargon and big words. Why, oh why, do we insist on using utilize?! I digress (but please stop using utilize). To get people to do what we need them to do, we must compel them – to pay attention, to understand, and to know what’s in it for them. We need to speak to them like the people they are.

– Mel

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Cross-functional
collaboration
is a skill

Since most work is accomplished across multiple teams in an organization, wouldn’t it make sense to teach people how to do it effectively? It requires cognitive and emotional demands beyond task completion, which can lead to frustration, stress and burnout if done poorly—especially within a siloed culture. Here is a research-based perspective on the challenges of working with multiple teams and how to help people as they do it.

– Phil

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Unplugging
with
dumbphones

With more people not wanting to be connected 24/7 there is a resurgence in the demand for “dumbphones” and some consumers are now finding it difficult to find one that fits their basic wants and needs. This shift in consumer behaviour is an interesting challenge for tech companies accustomed to pushing out and promoting feature-rich smartphones. ​

– Tim

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What are we
really trying
to solve for?

Governments are undergoing the most consequential, challenging and interesting transitions of our time. Social Justice Ireland does an excellent job of identifying key issues and recommending fact-based, long-term solutions. The lessons here are how to clarify and prioritize issues and the presentation of strategies to address them. I took notes.

– Phil

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6 mistakes to
avoid on digital
transformations

This article highlights 6 common mistakes companies make during their digital transformation journey, including lacking a clear strategy and underestimating the importance of employee involvement and preparation. It stresses that strong leadership, effective communication, and continuous engagement are crucial to managing change effectively.

– Tim

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Measure
twice,
cut once

Anybody who knows me knows I absolutely abhor the sound of chainsaws as they signal yet another tree is about to meet its maker. Regardless, there’s a good metaphor here for the value of planning and skill, especially when you’re in a tight spot. Do your homework, and make sure you have the right people to execute any delicate moves required.

– Mel

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