When this
actually
means that

Kenneth Pryke, my 3rd year Canadian history prof used to say “your words are your swords.” He wasn’t kidding. It’s not just what you say, it’s how you say it, and everyone knows it. Remember that the next time you’re tempted to employ a “smarmonym.”
– Mel

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How does your workplace culture compare?

This New York Times article shines a light on what some claim is Amazon’s “sweatshop” and “cutthroat” culture, a sharp contrast to what we hear about companies like Google and Microsoft.
– Tim

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What’s up with
the adult colouring
book craze?

‘Grown-up’ colouring books are now leading best sellers lists ahead of fiction and non-fiction titles. Does this trend signal a longing for childhood, a renewed desire for personal creativity or a revolt against our screen-based digital existence?
– Phil

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Membership
has
its
privileges

Consumer preference is moving from ownership to membership. What could this purchase model mean for your business?
– Phil

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Substance
is
so
over-rated…

I’ve invested in a few kickstarters, and now I’m on the friends of kickstarters list. The flicks they create to draw you in can be amazing (as a videographer, they kind of make me jealous). It’s always a good idea, though, to look past the packaging…
– Mel

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Leadership in action:
A little empathy and
understanding goes
a long way

Starbucks CEO Howard Schultz sent an email to his employees regarding the recent stock market meltdown, reassuring them about the state of the company and providing customer service guidance during this stressful time. Read it here.
– Tim

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