Why happy employees determine your success

Happy employees equal loyal customers. It’s all about an empowered workforce with the ability to solve problems. – Tim

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How valuable are your values?

Will you go to the wall for your corporate values? This guy certainly will. And if you work for him and you won’t, he’s got a pretty clear message for you…  – Mel

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If patients
were VIPs…

There are many lessons to be learned from this emergency ward team that aspires to treat every patient as a VIP, every visit. – Phil

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Goodbye talking heads

With this new communication app, you could take me to the river and drop me in the water. Amongst other things… – Mel

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One of these will make you reflect

We are shaped by the questions we ask and answer. Here are 35 questions that may help you professionally or personally. Number 7 helped me. – Phil

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10 ways to improve employee engagement

Employee engagement begins long before a person joins a company. In my experience, of the 10 tips listed here, the ninth is most important. – Tim

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