Where were they
going without ever
knowing the way?

Change comes in many forms and most of it is uncomfortable if we’re honest. We bang on a lot about controlling our responses because often, we can’t control anything else. This can be challenging when we’re trying to navigate the sharp angles of some particularly pointy change, but perhaps recognizing as our Roman forebears did, that what stands in the way becomes the way, is a good place to start.

– Mel

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Come
to your
emotional rescue

If you have ever thought, “I shouldn’t have said that,” this is for you. Emotional regulation is an important capability for leaders of change. Keeping your cool and avoiding your and others’ emotional triggers keeps you on message, maximizes your influence, and builds trustful relationship. Here are 5 practical ways to master your emotions in the moment. All of them imply thinking ahead and preplanning, which could be the sixth.

– Phil

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Time to
brew a
cultural reset

Baristas and customers alike are calling for a shift in Starbucks’ business model and culture, emphasizing the need for stronger people-first leadership. From addressing workplace conditions to rekindling the earlier community spirit that helped to define the brand, as well as simplifying and rethinking the menu. The new CEO faces an opportunity to lead meaningful change through listening, engagement, empathy and collaboration.

– Tim

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When
the going
gets tough

Rapid urbanization is a challenge for many cities. How do you address the escalating complexities caused by greater traffic, stretched infrastructure, and compromised public space? Antananarivo, the capital of Madagascar, is taking a participative approach to urban development that includes many practices that might work in your hometown. They certainly would in mine.

– Phil

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Navigating AI
through strategic
change management

As AI reshapes corporate landscapes, executives must lead with agility, fostering cultures that embraces innovation. Implementing structured change management enables smoother integration of AI technologies, aligning teams with new objectives, processes and ways of working. Proactive engagement, including communication and training, is essential to empower employees, mitigate resistance, and drive sustainable growth.

– Tim

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Tell me what
you want, what you
really really want

I suspect we all give ourselves too much credit for knowing exactly what those we need to influence really want or what will move them. As this completely random but also very telling clip suggests, sometimes we’re just clueless.

– Mel

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